refund policy
Refund Policy – Perception 2 Practice: Pre-Launch Football Coaching Programme
We want you to feel confident in your decision to join the Perception 2 Practice Pre-Launch Programme, which is why we offer a fair and transparent refund policy that reflects the unique nature of this early-access offer.
🔁 14-Day Money-Back Guarantee
You are entitled to a full refund within 14 days of purchase, no questions asked.
If, for any reason, you change your mind or feel this isn’t the right fit, simply request a refund within the 14-day window. This applies whether or not the course has started.
After 14 days, your purchase becomes non-refundable unless otherwise stated in writing.
🕒 Pre-Launch Timing & Enrolment Conditions
As this is a pre-launch programme, the official course start date will only be announced once we reach our minimum enrolment goals. This means:
-
The start date may vary depending on interest and demand
-
There may be a waiting period between purchase and the start of live coaching or structured content release
-
You will be notified in advance of the official course start via email
You may request a refund at any time within 14 days of purchase, regardless of when the course begins. Once the guarantee
period has passed, your enrolment is final and non-refundable.
💳 How to Request a Refund
To request a refund, please email:
Use the subject line exactly as follows:
REFUND REQUEST – [Your Full Name]
Your email must include the following:
-
The email address used at enrolment
-
The date of payment
-
A screenshot of your payment confirmation or bank statement
-
A brief explanation for your request
-
Any relevant additional context
Refunds will be issued to the original payment method and processed within 14 business days. Once refunded, your access to the course will be revoked immediately, and you must delete any materials you may have downloaded.
⚠️ Important Notes
-
Refunds apply only to the Pre-Launch Programme under this specific policy
No refunds will be issued for:
-
Future course versions unless stated otherwise
-
Change of mind after 14 days
-
Scheduling conflicts
-
Non-participation
-
Once course access has begun and the 14-day window has closed, all sales are final
👥 Contact & Support
If you need to contact us for any general enquiries, technical issues, or support relating to your use of our website or course, please use the dedicated contact form available at:
We aim to respond within 3–5 working days. Please ensure your message is directed to the appropriate subject category in the dropdown menu to help us process your enquiry more efficiently.
⚠️ Important:
Refund requests must not be submitted via the contact form. These will not be reviewed or processed.